Author: Jane Kimbrough
Imagine a world where every financial interaction is seamless, personalized, and compliant. At FinText NOW 2024, industry visionaries gathered to turn this vision into reality—sharing… Read More

In the heavily regulated consumer finance industry, ensuring compliance in business to consumer messaging is crucial – as well as complicated. Solutions by Text (SBT)… Read More

In the competitive world of consumer finance, delivering exceptional account servicing is crucial for maintaining operational efficiency and driving customer satisfaction. Traditional call centers often… Read More

In a landmark decision, the Supreme Court has overturned the Chevron doctrine, fundamentally changing how regulations are interpreted and enforced in the United States. This… Read More

In an increasingly competitive financial landscape, Multimedia Messaging Services (MMS) are reshaping how lenders connect with their customers by integrating images, videos, and audio into… Read More

Data Insights in Collaboration with Prodigal, a Leader in Personalizing Communications to Drive Payments and Proud Partner of SBT Capturing a consumer’s attention and driving… Read More

In 2024, banks are prioritizing the enhancement of digital experiences. Key trends are emerging signaling a shift towards digital-first banking services. Key Points: 57% of… Read More

Establish trust. Drive engagement. What exactly is a vCard? In simple terms, a vCard is your virtual business card. vCards take the guess work out… Read More

Insights from The State of Bill Pay Report Our exclusive industry report, “The State of Bill Pay: Digital Payment Trends and Growing Demand for Text… Read More

Messaging Strategies for Lenders Lenders are increasingly turning to text communication as a powerful tool to enhance their customer journey. During the “Customer Best Practices”… Read More
