On-demand: Webinar Record-Setting Refunds Could mean Record-Setting Recovery Rates What collections leaders need to do differently this tax season to capture payment intent Tax season represents one… Read More
Tax season is the most critical — and competitive — window for recoveries. With an estimated $91B in additional refunds expected to enter the market… Read More
For 3rd party collections teams, tax season isn’t just another campaign window. It’s one of the most important (and most time-sensitive) opportunities to drive resolution throughout the year. Consumers are more financially focused. Refunds are top of mind. And… Read More
Tax season is often treated as a consumer event. For lenders, it’s something more valuable: a predictable surge in financial intent. Every year, millions of consumers receive… Read More
Marketing teams across financial services are fighting an uphill battle: email performance is declining, app engagement is flat, and consumers are overloaded with channels that… Read More
Debt collection is one of the most emotionally charged parts of the consumer finance lifecycle. Calls get ignored, emails feel confrontational, and portals create friction. According to new data from, … Read More
Every lender shares the same problem: consumers intend to pay, but friction gets in the way. Apps crash, logins are forgotten, and portals require multi-step processes that most customers don’t feel like… Read More
One of the biggest strategic questions in messaging is: “How often should we text our customers?” New consumer data from, ‘The Messaging Evolution: Exploring… Read More
Apple Pay and Google Pay Integrated with FinText™ Smartphones have made life easier. But changing how we pay… Read More
If your financial institution uses texting—whether for marketing, originations, member outreach, servicing, or collections—you may be feeling the pressure. In 2025, a surge of lawsuits is zeroing… Read More
