FinText® Complete

Convert customer
intent into action

Customers apply, pay, and resolve balances directly in the thread. No portal, no redirect, no separate checkout.

A person checking their phone on a city street

More payments, less chasing

The moment a customer is ready, FinText® Complete turns that intent into collected revenue. No lost momentum between message and payment.

  • Capture more intent

    Customers pay the moment they decide to, instead of losing momentum in a portal or redirect.

  • Complete more payments

    One tap accelerates the payment process with Apple Pay or Google Pay, so fewer customers stall at card entry.

  • Realize more revenue

    Balances resolve without a rep on the phone, turning customer intent into collected revenue.

50%

average increase in payment completion rate

85%

more likely to pay on time with seamless reminders

70%

of consumers say text is the easiest way to pay a bill

TextPay

Collect payments directly in the texting experience.

A secure link goes out, the customer pays, and every payment after that closes in seconds with a single keyword reply. Supports both one-time and recurring payments.

Connect
Digital Wallets

Accept Apple Pay and Google Pay in every thread.

Tokenization and biometric authentication are built in, so there’s no manual card entry, just faster checkout, higher completion rates, and improved customer experience.

Complete
Payment Reporting & Facilitation

Track payment status and process payments end-to-end.

See in real time which payments completed, which didn’t, and where they’re stalling, then process every payment through built-in facilitation without standing up separate infrastructure.

Payment Reporting

“SBT’s wallet-enabled TextPay helped us align our payment experience with how consumers already prefer to pay.”

Derrik Garhart Senior Director of Recovery, PFC | USA

FAQs

FinText Complete is the payments layer of the FinText platform. Customers pay, apply, and resolve balances directly in the text thread, with no portal or redirect.

Most vendors send a link to a portal. TextPay embeds payments directly in the texting experience. For repeat payments, a keyword reply closes it in seconds.

Yes. Apple Pay and Google Pay are built in, with tokenization and biometric authentication.

Payments, applications, approvals, document submission, and identity verification.

FinText Complete processes payments end-to-end without requiring organizations to manage separate payment infrastructure.