Meet the
FinText® platform
Move customers from first message to payment, approval, and resolution, without leaving the conversation.
TRUSTED BY
Revenue activation for highly
regulated industries
The FinText® platform connects messaging, payments, and compliance,
so a reminder can become a payment without the customer leaving the thread.
Start conversations that reach and resonate.
Trusted messaging across SMS, MMS, and RCS that transforms outreach into a two-way participation channel.
Convert customer momentum into realized revenue.
Payments, applications, and approvals embedded directly in the text thread. Customers convert without leaving the conversation.
Governance across every message and every payment.
Legal, regulatory and carrier rules for messaging monitored by AI. Encryption and PCI standards on every payment.
Know what’s working, down to each customer.
AI interprets the intent behind customer interactions, while real-time visibility across engagement, conversion, and completion shows what’s working and where performance can improve.
FAQs
FinText brings messaging, payments, compliance, and intelligence together to move customers from engagement to completed action, leveraging AI across the platform to better understand intent and move interactions forward.
AI is applied across the FinText platform to understand customer intent, identify potential risk, and uncover patterns and insights that help improve performance—all across millions of customer interactions every day.
Customers get a payment request by text and pay inside the conversation with card, ACH, Apple Pay, or Google Pay. There’s no portal login or redirect.
Standard messaging platforms are built to send messages. FinText is built to drive action and help businesses get paid, bringing messaging, payments, compliance, and intelligence together, with AI applied across the platform to understand intent, monitor risk, and support the right next action.
Messages are screened against legal and regulatory messaging rules such as TCPA and FDCPA, as well as carrier policies and industry best practices, to help you navigate complex rules and optimize program results.
SBT serves regulated organizations like banks, credit unions, consumer lenders & finance, loan servicing and accounts receivable management, healthcare and utilities.
FinText connects to the CRMs, servicing platforms, and payment processors you already use through APIs and prebuilt connectors.